An Action Plan for the Future of the Association

DMAR: Vision 2040

Raise the bar for what a local REALTOR® association can be, and then exceed it.

Cooper Thayer · Candidate for DMAR President-Elect

I · The Premise

Members shouldn't have to take our word for it.

DMAR is already a great association. We have world-class staff, we make an impact on our local real estate community, and we bring our members incredible value. The challenge is how visibly that impact and value shows up in a member's business.

I've titled this plan Vision 2040 for a reason. Putting the horizon that far out is a way of holding myself to something bigger than a single term, and a reminder that the choices worth making now are the ones that last far beyond whoever made them.

The gap is this: a member can get real benefit from their dues every month and still not be able to name it when asked, which is a problem of visibility, not a problem with the benefit itself. When a member can't name their own value, two things follow: they start treating membership as a cost to justify rather than a tool to use, and they have nothing to say when a colleague asks whether joining is worth it.

The goal is for members to make the case themselves, to each other, unprompted, in their own words, because they've lived the value. When that happens, the case for DMAR is something members carry forward, not something the association has to keep making on its own behalf.

Getting there takes three connected efforts:

  1. Member First Make the value impossible to miss, and easy to repeat in a member's own words.
  2. The Voice of Real Estate Earn the kind of public standing that makes every member's card mean more.
  3. A Generation Ahead Build the financial strength to serve today's members and the next generation of them, without leaning harder on the member's wallet.

Each one connects to the others, and each lines up with the strategic plan the board has already approved. The sections below walk through all three in detail.

II · First Effort

Member First

The Idea

Make DMAR's value visible, practical, and consistently felt in a member's work, often enough that no one has to wonder what their dues are buying. The goal isn't a higher satisfaction score; it's a member who can explain, in their own words and without notes, exactly why belonging matters.

The Purpose

Nobody seriously doubts that DMAR delivers value. The doubt is whether that value is clear to the person paying for it, and that clarity has to be built deliberately, not assumed. In a market reshaped by the NAR settlement and our own MLS decoupling, a member who can't explain the benefit is one who lets their membership lapse. The fix is similar to how great agents build client trust: not through a transactional model, but through consistent, visible moments of value. Build that rhythm, and recruiting and retention stop being uphill battles and become the natural result of members talking to other members.

Execution Plan

  • Audit what already works. Walk the existing benefit lineup with staff and find what's valuable but poorly known, since the cheapest fix is almost always better explanation rather than new spending.
  • Sharpen the first impression. Tighten the new-member welcome sequence, since that early window is when someone decides, often permanently, whether membership was worth it.
  • Connect advocacy to dues, visibly. Fold policy wins into regular member updates so advocacy reads as an ongoing benefit, not a once-a-year reminder that lands beside the invoice.
  • Build a repeatable ROI story. Give members a simple, consistent way to see their own return, reinforced through the year rather than delivered once and forgotten.
  • Segment real outreach. Make sure a brand-new agent, a team lead, and a veteran broker aren't all getting the identical message at the identical time.
Why this is in my lane I serve on the Member Benefits Task Force, where the daily question is exactly this: how do we make benefit dollars more impactful for the people receiving them? And I see the budget side as Treasurer, so I know what's sustainable to expand and what isn't.
III · Second Effort

The Voice of Real Estate

The Idea

DMAR's mission already states that the association is the voice of real estate across the Denver Metro area. That should be a standard to meet and exceed every year, rather than a phrase that sits on our website.

The Purpose

Being "The Voice of Real Estate" is a claim we have to re-earn every year, and some years we earn it better than others. When a journalist, a councilmember, or a state lawmaker needs credible data on this housing market, DMAR should be the name that comes to mind first. The raw material is already here: a respected market report, a government affairs presence, and a deep bench of members. The missing link is the clear connection and cohesive strategy between them: sharper analysis exclusive to our members, a policy voice that joins the conversation before it goes public, and proactive relationships with regional leaders built before we need them.

Execution Plan

  • Refresh the market trends report and split it into two tiers. Carry forward the update already on the strategic plan's agenda, tighter, easier to use, less of a document people mean to get to eventually, then build it out as a public version that earns attention and a deeper member version that's a tangible reason to belong.
  • Show up in the public conversation more often. Lean on existing media relationships rather than building new infrastructure from scratch.
  • Map the region's decision-makers. Build relationships with municipal and county leaders proactively, on our timeline, not reactively, on theirs.
  • Become a research institution. Partner with local universities and outside research firms and think tanks to bring our voice to the next level. DMAR can provide thought leadership relevant not only to our metro area, but to the real estate industry nationally.
Why this is in my lane I serve as CAR's Market Trends Spokesperson for the Denver Metro region and as Chief Market Strategist for Keller Williams' Colorado operation, and my commentary already runs regularly across Denver media. On policy, I'm Vice Chair of CAR's Legislative Policy Committee, stepping into the Chair seat in 2027, I sit on DMAR's Government Affairs Committee and serve as a CARPAC Trustee, and I've testified before legislative bodies and contributed research used to inform real decisions, including an invitation to advise on a task force studying corporate ownership of single-family homes.
None of this requires DMAR to be loud or partisan. The focus stays on property rights, housing supply, professional standards, and a clear-eyed read on the market, which is common ground for every member.
IV · Third Effort

A Generation Ahead

The Idea

Think a generation ahead, not just a budget cycle ahead. The financial decisions we make now determine whether DMAR can serve not only today's members and consumers but the next generation of them, so the goal is an association that can fund the work it wants to do without the default move being "raise dues again," one that runs itself better than almost anyone else and earns its reputation through visible results.

The Purpose

A better member experience and a stronger public presence both cost money, and there's a limit to how many times you can fund either one by reaching back into the member's wallet before the cost undercuts the value you're demonstrating. Treating dues increases as the default growth lever is self-defeating: it raises the price of membership at the exact moment we're trying to make it feel like a better deal.

Balancing the budget for the long haul is one of the things I care about most in this role. The temptation is treating DMAR's value as something to be proven by stacking more benefits than a competing local, or keeping dues low enough to win a price comparison, which is a race nobody should be running. An agent who can't run their business without DMAR doesn't spend much time shopping the dues line against alternatives. The goal is to make membership that indispensable, through targeted, well-funded initiatives that land in a member's work.

My approach to the money is simple: be honest about value, disciplined about cost, and serious about building revenue that does not depend on dues. Get that right, and a financially strong association can hand real value back to members directly, through programs, tools, and services they would otherwise pay for out of pocket.

Execution Plan

  • Put the budget on a path to balance. Steer the next cycle toward an honest timeline that never treats fiscal discipline and member value as if they compete.
  • Set a clear, board-approved way to weigh new revenue ideas. Member benefits and financial sustainability first, with a genuine look at the return before anything moves forward.
  • Take inventory before investing anything. Find which existing programs, tools, and research are strong enough to scale or share elsewhere, a careful first look, well before money moves.
  • Test ideas carefully, not speculatively. Try one or two at a time, with clear goals and a clear sense of when to stop if they're not working, premium market intelligence is a logical place to start, since it builds on something we already do well.
  • Report on it, regularly. Put metrics in front of the board on a set schedule, so accountability lives on the calendar instead of waiting to be requested.
Why this is in my lane As DMAR's Treasurer and Chair of the Audit, Finance & Investment Committee, I'm in the quarterly numbers directly, the figures that determine what we can responsibly take on. I also serve as a CARPAC Trustee, weighing how disbursements line up against stated goals. My academic background is finance, real estate, and economics, and the principle I keep returning to is simple: money only does its job when it is pointed at a plan.
V · The Horizon

Thinking in decades, acting today.

Most association leadership runs on a one-year clock: a term, a few initiatives, a handoff. That's the wrong timeframe for this role. The choices made now about member experience, public standing, and financial footing determine what kind of association DMAR is a decade from now, and two decades from now.

Thinking in decades only matters if it's matched with urgency today; what starts now needs to still be paying off long after the person who started it has moved on. A long horizon and immediate motion are two ways of describing the same commitment.

Why I'm Doing This

A twenty-year frame only matters if the work starts now, and the work only matters if members can feel it in their business. That is the standard I hold myself to: not whether the idea was sound, but whether it was actually implemented and created measurable impact.

Members are served best by an association with the financial footing to act, the public standing to be believed outside its own circle, and a political voice that carries weight when decisions get made.
VI · Fitting the Existing Plan

Building on what the board already approved

I'm not bringing DMAR a new strategic direction here. The board already put together a good plan for 2026 through 2028, and what I want to do is help move on it faster and follow through more visibly. Each of the three efforts above lines up with one of DMAR's own four pillars by design.

THIS PLAN DMAR'S PLAN Member First Elevate & Connect The Voice of Real Estate Advocate / Champion A Generation Ahead Lead

Each effort on the left lines up directly with a pillar DMAR has already adopted on the right.

If I had to compress the pitch to the board into one sentence: the plan we already built is a good one, and I'd like the chance to help turn it into something members can feel happening, on a timeline you can hold me to.

VII · Why Me

Why I think I'm the right person for this

Leadership tends to fall into one of two modes. Defense means reacting to whatever lands on the desk and protecting what already exists, while offense means deciding ahead of time what you're building toward and moving on it before circumstances force the issue. Most organizations spend most of their energy on defense because it feels responsible, and it is, right up until it's the only mode left. I'd rather invest in offense: set a clear strategic direction early, enable the association to follow through on it, and let that same readiness make the defensive moments easier whenever they show up.

That's the leadership style I'd bring into this role: action-oriented and long-term at once. Action-oriented, because an idea only matters once it turns into something a member can feel. Long-term, because the decisions that compound the most are rarely the ones that look impressive within a single year. I'd rather spend a term building something durable than something that merely looks finished by the time I hand it off.

Direction isn't enough on its own; I hold myself to pace, too, moving fast enough that the people around me feel the momentum and want to match it. A leader's job isn't just to get somewhere, it's to bring the association along.

Qualifications, briefly

Cooper Thayer

Thank you, sincerely, for taking the time to read through this. I know there are a lot of voices competing for your attention and your trust, and I don't take it lightly that you gave some of both to what I've put together here.

DMAR is an organization I genuinely believe in, and I'm proud to be a member of. We have a collection of some of the brightest minds in the industry between our members and staff, and the potential to do even more is there. Being considered to help lead it is something I'm incredibly grateful for.

If elected, I'll bring the same energy to this role that I brought to building this plan: passionate, intentional, and always with members at the center. I'd be honored to have your support.

Cooper Thayer

Candidate for DMAR President-Elect · Vision 2040